Midas Shops under Criminal Investigation

July 23, 2008 11:14:20 AM PDT
Midas shops employees from the Central Valley all the way up to the Bay Area are being accused of charging customers for repair work that wasn't needed and in some cases wasn't even done. The investigation includes 22 Midas shops. Three of the locations are in Fresno. One is in Clovis. State investigators called it widespread deception. They say they went in for a simple repair then left with hundreds of dollars worth of charges. The owner of the local Midas stores now must answer to a judge in order to keep his businesses open.------------------------------------------------------------------------------------
Consumers who have a problem with an auto repair facility can file a complaint by calling toll free 1-800-952-5210 or 559-445-5015.

Consumers can also file complaints on line at www.autorepair.ca.gov
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$89.95 is what Midas advertises for new brakes. But they're accused of using that bargain price to lure customers into a trap. Micheal Bolten is with the Bureau of Automotive Repair. Bolten said, "The car only needed brake pads installed that was the only thing that the vehicle needed to have done to it." Under cover investigators took 24 cars into Midas shops. They wanted the brake special but mechanics charged them $300 for other repairs. Bolten said, "We got sold radiator flushes. We got sold shocks and struts and all of those parts were branded new and in no need of servicing at all in them."

Bolten said dishonest practices occurred at all the Midas shops in the Fresno-Clovis area. They discovered issues in Merced at the store located on "V" street. Employees wouldn't comment and referred us to the company owner Mike Glad. He told us he runs an honest business, but Glad declined to go into detail. Glad said, "I can't make a judgment on what their assertions are. I do know that if they would have used a dialogue with me that any problems they may have found would be corrected immediately." Glad hopes customers continue to trust a brand that has been around for decades.

A Fresno County judge is expected to take up this issue in a few weeks. The owner Mike Glad faces thousands of dollars worth of fines. But he says he will fight to remain open.

Central Valley Midas Auto Services Centers

  • 704 Clovis Avenue
    Clovis, CA 93612
  • 3937 N. Blackstone
    Fresno, CA 93726
  • 7340 N. Blackstone
    Fresno, CA 93650
  • 4304 W. Shaw
    Fresno, CA 93722
  • 1412 W. Yosemite Avenue
    Manteca, CA 95337
  • 338 McHenry Avenue
    Modesto, CA 95354
  • 3833 McHenry Avenue
    Modesto, CA 95356
  • 1420 V Street
    Merced, CA 95340
  • 2651 Greer Road
    Turlock, CA 95382
Bay Area Midas Auto Service Centers
  • 1236 White Oaks Avenue
    Campbell, CA 95008
  • 2525 Monument Boulevard
    Concord, CA 94520
  • 6955 Village Parkway
    Dublin, CA 94568
  • 4045 Thornton Avenue
    Fremont, CA 94536
  • 3741 Washington Boulevard
    Fremont, CA 94538
  • 1078 La Playa Drive
    Hayward, CA 94545
  • 24659 Mission Boulevard
    Hayward, CA 94544
  • 93 S. Capitol Avenue
    San Jose, CA 95127
  • 4244 Monterey Hwy.
    San Jose, CA 95111
  • 5287 Prospect Road
    San Jose, CA 95129
  • 2200 Stevens Creek Boulevard
    San Jose, CA 95128
  • 13745 E. 14th Street
    San Leandro, CA 94578
  • 2710 N. Main Street
    Walnut Creek, CA 94596
Consumers who have a problem with an auto repair facility can file a complaint by calling toll free 1-800-952-5210 or 559-445-5015.

Consumers can also file complaints on line at www.autorepair.ca.gov

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