Californians able to sign up for healthcare despite website glitches

The nationwide effort to get the Affordable Care Act going has run into a lot of technical problems.
October 21, 2013 12:00:00 AM PDT
The nationwide effort to get the Affordable Care Act going has run into a lot of technical problems. The federal sign up process has been slow. Frozen online connections and error messages have plagued the system since it started. But things have been better for people in California.

The problems getting signed up for the Affordable Care Act, or ObamaCare are something even President Obama acknowledged.

"There's no sugar coating it the website has been slow people have been stuck during the application process and I think it's fair to say nobody's more frustrated than I am," President Obama said.

People in California don't have to go to the federal website to sign up for healthcare. California is one of the states that set up their own system, called Covered California and it appears to be working. Athena Fleming is Covered California's spokesperson in the Central Valley.

"We are happy at covered California to report our system is working great it's up and running we have two ways to enroll online no glitches there, smooth running and we also have our phone lines," Fleming said.

The Covered California system was flooded on opening day causing problems. The sign ups were stalled over the past weekend and there are still some glitches. The website has received nearly 2 million hits.

More than 100,000 Californians have signed up for health care through the Covered California website. One of the frustrations is that list of available doctors posted on the site was incorrect, and since has been taken down.

"We want to get all the errors and bugs out of that before we post it for consumers." Fleming said.

Covered California is also accessible over the phone. Some who sign up for Covered California may discover they now qualify for MediCal and will be directed to a local county site.

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