Spammers are getting smarter when it comes to finding you on your cell phone

Warren Armstrong Image
Wednesday, April 19, 2017
Spammers are getting smarter when it comes to finding you on your cell phone
Data by the Federal Communications Commission reveals more than 10,000 complaints annually about unwanted robocall and telemarketing "text messages."

When busy working mom Kimberly White-Young hears a text notification she expects it to be something important-- is it about her daughter-- her job?

So, when it turns out to be spam she says it's very annoying.

Data by the Federal Communications Commission reveals more than 10,000 complaints annually about unwanted robocall and telemarketing "text messages."

"Spam texts are actually very prevalent," said Morey Haber, cybersecurity expert.

How'd they get your number? Security experts say there is a good change you may have given it to them.

"People will often opt in for text messages and not realize they have done so. This could be anything from buying something online to even going to a sporting event where the big board says, 'Text your favorite something to this number,'" said Haber.

Sometimes, texts are being sent from an auto dialer just looking for a response.

"There are a wide variety of text message hacks that can occur today. Everything from hacktivism to actually owning your phone with viruses and malware," said Haber.

What should you do once that spam text is in your phone? Experts say if you don't remember "opting in" for texts from the sender: do not click on attachments or links and don't hit "opt out."

"When receiving a spam text or any text that's questionable, a user should never reply to the text itself. If they do and it's an auto dialer, a hacker, or a scammer you've basically acknowledged that the number is active and given them a dialogue to continue the conversation or potentially target the attack," said Haber.

There are a number of things you can do to stop it: block the number the text comes from. Report the text as "spam" to your carrier, the FCC and the FTC. There are also apps that offer help.

Young said she now plans to fight back.

"It's really scary actually."

Some spam texts are illegal to send so the feds want to know if you get those kinds of messages. And if you get a text claiming to be from a retailer and you want to "opt out" you may want to go to their website or give them a call. That way you will know for sure who you are dealing with.