The showroom at TV Guyz is mostly filled with big electronics, like televisions and laptops -- all discounted after someone returned them to bigger stores like Best Buy. They've started selling phones lately, and a customer three days ago seemed interested in buying almost the entire inventory.
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"We started negotiating about the prices. He kind of tried to lowball me," said Edgar Sandoval.
Sandoval had dealt with the man once before. He sold Sandoval a used phone a while back. But this time, he was going to buy four iPhones and some televisions.
He got three phones, but he didn't buy them.
"As soon as I walked to the back, he saw my brother-in-law was just right here waiting for me, so he just grabbed the phones and took off running," said Sandoval.
Thief caught on camera stealing iPhones at Fresno store
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The store's surveillance camera shows exactly what Sandoval described. He says he knows it was a rookie move to even give the guy the opportunity to do this, but he's never had it happen before and he wanted to trust a customer.
"A lot of people we deal with are pretty nice people so most of the time I don't really have to worry about somebody robbing me."
Sandoval says his total losses are about $2,500 and he's now left with just one iPhone X. He reported the theft to police and he's hoping the surveillance video helps them track the guy down.