Fresno offers free digital literacy classes to help seniors navigate technology

FRESNO, Calif. (KFSN) -- For many older adults, technology can feel overwhelming. A missed click, a confusing menu or an unfamiliar website can quickly turn a simple task into a frustrating experience.

The City of Fresno's PARCS Department is working to change that through its free Tech Easy Digital Literacy Program, which provides hands-on computer training for community members ages 55 and older.

The program is designed to help older adults build confidence using technology while staying connected to family, friends and important resources.

Participant Stella Ruiz has been taking the course for the last few weeks.

She uses a cell phone, but says she's still getting the hang of computers.

"During our age when we went to school, we didn't have computers," Ruiz said. "We had those big typewriters, and then we went on to the electric typewriters."

Aaron Aguirre, director of the Fresno PARCS Department, said the classes are offered at several community centers throughout the city and focus on foundational technology skills.

"You know how to use a mouse, how to work in file structures, how to click on icons, create shortcuts, and then it progresses into emails, word processing," Aguirre said.

Each session lasts one month and is limited to 12 participants, allowing instructors to provide one-on-one assistance.

Participants are expected to complete eight hours of instruction.

As an added incentive, those who complete the program receive a technology item to take home.

Depending on available funding, that may include a tablet, earbuds or other electronic device.

The classes are free for participants thanks to grant funding.

Aguirre said the program serves another important purpose: helping protect seniors from online scams and fraud.

"Oftentimes, you know, you hear of seniors and even younger adults falling victim to fraud," Aguirre said. "So, trying to introduce them to safe websites, what to look for and really just make sure they're safe, their finances are safe, and then ultimately, keeping them connected to friends and family."

Ruiz, 82, has been attending classes regularly and said she enjoys both the learning experience and the social interaction.

"It's not like when we were little kids, you could catch up on things easily," she said. "Now it's even harder for us to catch it -- but it's fun. I enjoy it."

As a widow, Ruiz said the class also gives her a reason to get out of the house and spend time with others facing similar challenges.

"I feel lost, but then at the same time, we help each other," she said.

Two new sessions are scheduled to begin in July and September.

Residents age 55 and older can register in person at Inspiration Park on Friday, July 17, or by calling 621-PARK.

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