Additional social posts showed her riding the subway with the stolen bin.
The scammers are able to "spoof" the caller ID of the bank, and even use the names of real bank employees.
"The caller ID number was identical to the one on the back of my Chase card," said one East Bay victim.
A couple recounted how a scammer used the banking service Zelle to steal $7,000 from their Chase bank account.
A local chapter of the bank surprised Chase with a cake in the shape of the company's logo and a decal for his car.
Thieves are robbing banks without even walking into them, taking money right out of one man's life savings.