American Airlines Flight Attendant Betty Ong was the first to report a 9/11 hijacking, moments before her plane hit the World Trade Center. Her family honors her legacy with acts of kindness.
Lauren Grandcolas left a message for her husband Jack while aboard Flight 93. "We're having a little problem on the plane. I'm totally fine. I just love you more than anything, just know that. I'm OK. For now," she said before the plane crashed in Shanksville, Pa. on Sept. 11, 2001.
Some 1,106 victims, or 40% of those who died, remain unidentified.
27-year-old Akayed Ullah, a Bangladeshi immigrant, will be arraigned in federal court Thursday.
Akayed Ullah's family released a statement saying they were "heartbroken by the violence," but also "outraged at the behavior of law enforcement."
Veronica Chavez describes being frozen in fear at the sound of the explosion, and then running for her life, fearful of a secondary explosion.
