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Bus driver saves girl walking alone to pet store after fish died

  • Oct 11, 2024
Bing Guan/Bloomberg/Getty Images

Customers have soured on self-checkout, according to Drexel study

  • Jan 23, 2024

California utilities propose charging customers based on income

  • Apr 14, 2023

Best Buy, Starbucks changed their rewards programs. Then came backlash

  • Jan 16, 2023

Customers with prepaid meals arrive to find CA Boston Market closed

  • Nov 26, 2021

Report: In-N-Out owner talked with DeSantis after CA vaccine dispute

  • Nov 12, 2021

Protesters rally in support of In-N-Out after health order violation

  • Oct 28, 2021

SF In-N-Out sends strong message against COVID vaccine mandate

  • Oct 20, 2021

Latest Videos

3:10

Hildebrandt's holds on to sweet traditions as soda shop's future remains uncertain

  • Mar 25, 2021
3:37

81-year-old grandpa, Gil Walker, is Dunkin's sweetest customer

  • Nov 9, 2020
2:02

Some Fresno businesses using new technology to screen temperatures

  • May 4, 2020
0:56

Florida Chic-Fil-A celebrates store regular for his 100th birthday

  • Sep 24, 2018
0:51

Airline satisfaction at an all-time high according to survey

  • May 31, 2017
1:38

Customer service nightmare

  • Aug 31, 2015

Latest Stories

Target introducing 'buy now, pay later' program ahead of holidays

The retailer has teamed up with financial companies Affirm and Sezzle to offer installment plans on certain items.

  • Oct 7, 2021

These popular grocery store staples may be hard to find right now

Supermarkets are feeling shortages once again.

  • Aug 25, 2021
KGO-TV

Desperate to get through to EDD, workers pay for auto-dialing services

There's a new way to get hold of EDD that's slowly gaining in popularity, but there's a catch.

  • Jun 18, 2021

EXCLUSIVE: San Francisco grandma flips table to defend business after customer hurls hand sanitizer jugs at staff

"She grabbed a jug of five-pound hand sanitizer and launched it at me while I was holding my son." That's when the nearly 60-year-old grandma grabbed whatever she could including a table, flipped it, and pushed it toward the woman to defend her family and her business.

  • Dec 1, 2020

Starbucks peak times see major shift as more people work from home

Now that more people are working from home, things are looking a bit different.

  • Aug 12, 2020