Clovis business becomes part of solution to DMV long wait lines and computer problems

CLOVIS, Calif. (KFSN) -- Long wait lines and computer problems in recent months have increased wait times at the Department of Motor Vehicles, but a Clovis business is now one of the hundreds statewide becoming part of a solution.

To help relieve these long lines and wait times businesses in California can apply for a license to provide most DMV services.

RELATED: Drivers experiencing longer wait times at DMV offices across California
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The DMV admits to having system problems due to changes that include implementing the "Real ID" program and new electronic applications.

"We do title and registration services. We do not do any licensing services that have to be done at the DMV but any title transfers or registration services for all vehicles," said John Verrastro, Mail Run Business Center, owner.

Verrastro said you could also get new or exchange current license plates.

He was looking for a new way to attract customers to his store on Nees Avenue near Willow Avenue in Clovis.

He though offering DMV services would do just that.

RELATED: California to audit DMV amid hourslong wait times, outages

Verrastro applied for a license back in June and began offering services last month, so far he's had about 30 customers.

"We have been able to provide services where customers are in and out of here in 10 or 12 minutes. As opposed to taking that long or even longer to get to the front of the line at the DMV," said Verrastro.

Mail Run Business Center is just one of the hundreds of "Business Partner" locations for the DMV in California. The program offers a way to avoid long lines and wait times at the DMV offices.

Verrastro says there is a fee customers must pay, and the price of the charge depends on what type of DMV services they need.

Customers at the DMV in Central Fresno say no matter what the fee is, they would take advantage of the convenience.

"Time is money, in my opinion. You know if you can get in and out of there in 15 or 20 minutes and avoid an hour to two hours here at this place you bet," said Ron Forbes of Fresno.

The DMV also offers some fee-free options that also let you avoid the DMV office.

There are now 56 DMV Now Self-Service Terminals located across the state at external locations that include grocery stores, libraries, and some AAA offices. These ATM-like machines allow people to renew their vehicle registration and get their sticker on the spot.

LINK: DMV Now Self-Service Terminal Map

You can also complete many DMV transactions fee-free on the DMV's website,
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